Merchandise must be unworn, unaltered, unwashed, and have all original hangtags, tickets, tags and/or labels attached.
If there are any issues with the delivery of an order, such as non-delivery or damage to products, must be notified within 14 days of the shipping date or we will be unable to assist with replacement or refund.
To assure your refund please use a trackable mail service, we will not be
responsible for lost or missing packages. (You will be responsible for paying for
your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your
refund. Please make sure you send the item back as a gift as we don’t cover
custom fees for returns)
Upon the receipt of your package your products will be examined and a full refund
will be issued to your original method of payment. A refund receipt will be emailed
to the email address you used when making your original purchase.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund
is officially posted.
Next, contact your bank. There is often some processing time before a refund is
posted.